Returns, Refunds, & Exchanges
Return & Exchange Policy
Watches may be returned within 30 days as long as they are in absolute original condition (unworn). Returned merchandise must be accompanied by the packing slip and the certificate when applicable (replacement fee for the certificate is $200.00).
* With the exception of unmounted diamonds.
Diamond Return Policy
D'Antonio & Klein Store Policies
If the Item(s) was purchaed as a gift for someone other than immediate family and returned within 30 days in new condition, then D'Antonio & Klein Jewelers will issue a full credit on the bearer's account to be used against future repairs or purchases.
Items returned which were purchased by credit card will be refunded on the same card used at time of purchase. Atfter deducting any service charges retained by the processor (Visa, Mastercard, American Express, & Discover)
Items returned paid by check will be refuned by check after 10 business days.
Items returned paid by cash will be refunded by check within 5 days.
No returns on special orders, custom made jewelry is a one of a kind made especially for the purchaser, This includes jewelry which has been altered (sized, engraved, etc) jewelry purchased at a special event or sales
In order to obtain a full or partial refund under this policy, skin care products should be shipped at your expense to the address listed below so that we can make a refund.
E-mail your refund requests to firstname.lastname@example.org Please include the words “Refund Request” in the subject line of your email.
To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.
Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.