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Frequently asked questions [FAQ’s]
Do you have Layaway?
Interesting question. We do have a policy but we rarely have need to use it. If you have questions about putting an item on ‘Layaway’ the best thing to do is call us in the store to speak with someone directly who can answer all of your questions.
How can I Contact you?
There are quick contact forms on almost every page of this site plus you can always go to the contact page to get more detailed instructions. Or you could call us. Our phone number is at the top of every page.
How can I Search Your Site?
There are several ways to find what you need on our site. You can use the menu to find the category that matches the item. In the store, on the left hand side there is a search box. Just start typing away. Below that are categories of jewelry and how many pieces are in each.
What is Laser Soldering?
It’s a process where we use a laser to do the repairs on jewelry. It’s quicker, more efficient, takes up less time, and allows us to do repairs on the jewelry without having to remove the gemstones. It also provides us the ability to work with Platinum. Palladium, Titanium, and other hard metals. You can find out more in our services area under Laser Soldering.
What do I need to know when Buying a Diamond?
When you go out to buy a diamond, get yourself educated. Do a little digging on the internet, there’s lots of handy information…
What is the difference between Carat and Karat?
Both are used for the purpose of measurement. The term ‘Carat’ refers diamond weight standardized in 1907 when the Carat became 0.2 grams or 1/142 of an ounce. Each Carat is then divided into 100 points. So a 1/4 carat diamond (25pts or 0.25ct tw) is considered to be 25 points and a 1/2 carat diamond is 50 points, etc.