Returns, Refunds & Exchanges
Your Satisfaction Is Important.
YOU WILL LOVE our jewelry. However, in the event that you are not satisfied, you’re fully protected by a 100% money-back return policy.
Return & Exchange Policy
Merchandise purchased from D’Antonio & Klein Jewelers may be returned or exchanged within 60 days of when the order was placed.*
Watches may be returned within 30 days as long as they are in absolute original condition (unworn). Returned merchandise must be accompanied by the packing slip and the certificate when applicable (replacement fee for the certificate is $200.00).
Refunds will be credited back to the credit card or PayPal account used for the purchase. Please note: an in-store purchase cannot be returned to the on-line store.
D’Antonio & Klein Jewelers will accept returned merchandise purchased within 60 days of when the order was placed*
* With the exception of unmounted diamonds.
Purchases made from D’Antonio & Klein Jewelers must be returned to the store within 60 days of when the order was placed. Watches may be returned within 30 days in absolute original condition (unworn) if unsatisfied. Merchandise must be accompanied by the packing slip and the certificate when applicable. All merchandise must be verified as being the original item that was originally sent when the order was placed.
Diamond Return Policy
Unmounted Diamonds purchased must be returned to the store within 30 days of when the order was placed. The Unmounted Diamond must be accompanied by the packing slip and the certificate when applicable. Refunds, returns, or exchanges will be processed only after the original item has been verified as being the original that was sent.
D’Antonio & Klein Store Policies
D’Antonio & Klein Jewelers will allow a full refund of any jewelry that is purchased for the buyer or his (her) immediate family if returned within 30 days in new condition.
If the Item(s) was purchaed as a gift for someone other than immediate family and returned within 30 days in new condition, then D’Antonio & Klein Jewelers will issue a full credit on the bearer’s account to be used against future repairs or purchases.
Items returned which were purchased by credit card will be refunded on the same card used at time of purchase. Atfter deducting any service charges retained by the processor (Visa, Mastercard, American Express, & Discover)
Items returned paid by check will be refuned by check after 10 business days.
Items returned paid by cash will be refunded by check within 5 days.
No returns on special orders, custom made jewelry is a one of a kind made especially for the purchaser, This includes jewelry which has been altered (sized, engraved, etc) jewelry purchased at a special event or sales
In order to obtain a full or partial refund under this policy, skin care products should be shipped at your expense to the address listed below so that we can make a refund.
E-mail your refund requests to firstname.lastname@example.org Please include the words “Refund Request” in the subject line of your email.
To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.
Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.
D’ANTONIO & KLEIN Reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on dantonioandklein.com website. You agree to periodically review our website, including the current version of our Refund Policy. Our refund policy is made available on our websites. It is your obligation to review our refund policy for any such revisions.
D’ANTONIO & KLEIN JEWELRY
726 Sansom St.
Philadelphia, PA 19106
This document was last updated on FEBRUARY 02, 2019
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